about 1 month ago
23 Jan 00:00
Customer Service Representative
Are you looking to make a career change to a cutting-edge company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical and vision insurance as well as PTO and room to grow in the company. Does this position match your future career goals? Then this opportunity could be the right fit for you.
- Opening and maintaining customer accounts by recording account information.
- Effectively resolving product or service problems by clarifying customer’s complaint.
- Maintaining financial accounts by processing customer adjustments.
- Recommending potential products or services to management by collecting and analyzing customer information and needs.
- Managing a high volume of incoming calls.
- Handle complaints and provide appropriate solutions and alternatives.
- Resolving customer complaints via phone, email and or mail.
- Other customer service-oriented duties.
- High School Diploma
- Must have manufacturing customer service experience.
- Must demonstrate strong communication skills, both verbal and written.
- Experience working with Microsoft Office; Excel, Word, etc.
- Able to multitask as well as prioritize and manage time effectively.
- Exceptional telephone etiquette and contact handling skills.
- Detail oriented with strong problem-solving skills.
- Medical Insurance
- Vision Insurance
- Temp to Hire
- Paid PTO
Ask for: Ameer Harrison
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
1. Why are you looking for a new position?
2. What salary are you seeking?
3. What is your highest level of education?
4. Are you comfortable consenting to a drug test?
5. Are you comfortable completing a background check?
6. What is your interview availability?