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Customer Service Representative

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Customer Service Representative

  • Location:

    Brighton, New York

  • Sector:

  • Job type:

    Contract to Hire

  • Contact email:

    Taylor Johnson

  • Job ref:

    8820

  • Published:

    21 days ago

  • Expiry date:

    2020-10-18

Customer Service Representative

Brighton, NY

Full Time with Benefits

Job Id: 8820


Are you looking to make a career change to a rapidly growing, stable and professional company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, and paid PTO. Does this position match your future career goals? Then this opportunity could be the right fit for you.

We are looking for a Customer Service Representative for our client in the Custom Jewelry Industry. In this position the ideal candidate will communicate effectively with customers and provide an excellent guest experience.


RESPONSIBILITIES:

  • Must be able to answer calls in an effective and timely manner.
  • Must be able to manage all forms of communication (phone, email, Instagram DMs).
  • Must be able to perform order entry and shipment tracking.
  • Must have sales skills and knowledge of products.
  • Must be able to utilize SalesForce.
  • Must be able to work in a fast-paced environment.


QUALIFICATIONS:

  • Must have a High School Diploma or the equivalent.
  • Bachelor’s degree preferred.
  • Must have 2 plus years of customer service experience.
  • Must have experience at an e-commerce company.
  • Must be proficient in Microsoft Office, Google Suite and MAC computers.


BENEFITS:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid PTO

 

Ask for: Taylor Johnson

taylor@ajuliaexecutivesearch.com

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.


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